Experience feedback from AI customers

Your customers already left. Watch why, live.

mocktomer builds AI agents that shop your site like real customers — each with its own budget, patience, and goal. They browse, get confused, give up, or check out, then tell you in their own words how it felt. Real usability feedback, not just bug reports — in minutes, not weeks.

Free to try, end to end — 5 AI customers + your full friction report · no card required

Don't worry about pricing yet — your first run is on us. When you're ready: $29/mo buys 40 AI customers — about $1,300 of human-tester insight. Participants included. No per-response meter. See pricing →
Results in minutes100+ AI customer agentsVerified owners only
acme-motors.com · demo00:47
P

Priya

Budget shopper · SUV under $20k

workingstep 1/5 · desktop
acme-motors.com/inventory

M

Marcus

First car · college budget · mobile

workingstep 1/5 · mobile
acme-motors.com

E

Elaine

Retiree · comfort-first · dislikes menus

workingstep 1/5 · desktop
acme-motors.com

Simulated run · this is exactly what your dashboard looks like mid-run

How it works

From pasted URL to proof it's fixed

Click any stage — the pulses are customer journeys moving through the pipeline.

Free to try end to end — 5 AI customers + report, no card
pipeline map — live3 journeys in flight

mark fixed

the improvement loop — feeds your next report

ignore / out of scope

never nagged again

Stage 01

Add your site

Paste your URL and prove it's yours with a DNS record or meta tag. That's the entire setup — no scripts to install, no snippet in your head tag.

yoursite.com

Why mocktomer

User research used to cost thousands and take weeks. Now it costs a coffee.

Every day a hidden bug ships is a day of abandoned carts you never see coming. mocktomer puts a fleet of AI customers on your site and hands you the friction — fast enough to fix it before it costs you.

0 agents

deployed in parallel on a single run · illustrative

$100–200

per test participant

Industry rate for one moderated usability tester. mocktomer runs 20+ customer types for the price of a coffee.

~70%

carts abandoned

Studies put average cart abandonment near 70%. Most of it is invisible friction — the kind agents catch and analytics can't.

Minutes

not days

From pasted URL to a ranked fix list. No recruiting, no scheduling, no waiting a week for a panel to report back.

$1,000s

per day, silently

What one unnoticed checkout bug can drain in abandoned carts before a human ever spots it. mocktomer finds it before you ship.

The old way of finding friction, and the new one

mocktomer

AI agents
  • Cost to runA few dollars
  • Time to resultsMinutes
  • Customer types covered100+ per site
  • Tells you why they leftYes — full reasoning
  • AI-agent readinessScored every run

Usability panels

humans
  • Cost to run$100–200 / participant
  • Time to resultsDays to schedule
  • Customer types covered5–8 people, typically
  • Tells you why they leftYes — but tiny sample
  • AI-agent readinessNo

Analytics only

dashboards
  • Cost to runCheap, but blind
  • Time to resultsAfter the damage
  • Customer types coveredAggregate numbers only
  • Tells you why they leftNo — only where
  • AI-agent readinessNo

Comparison of typical approaches. Panel pricing and abandonment figures are industry averages, not guarantees.

AI-readiness

The next wave of customers isn't human

AI shopping agents are already browsing, comparing, and checking out on behalf of real people. If they hit a wall in your funnel, that revenue quietly routes to a competitor whose site they can finish. mocktomer scores how machine-navigable your checkout is — so you win the customers you can't even see yet.

Killer feature nº1

Session replay with the agent's mind attached

Every run is a scrubbable timeline: screenshot by screenshot, synced to the agent's reasoning as it happened. You don't guess why the budget shopper bailed at checkout — you read it, in its own words, at the exact moment it happened.

Priya · session replay01:02 / 03:41
  • 00:12Opening /inventory — persona wants an SUV under $20k.
  • 00:31Price slider won't respond to drag on this viewport.
  • 00:44Falling back to site search: 'suv under 20k'.
  • 01:0214 results. Sorting by price, checking safety ratings.
Task completion by personarun #6 → run #7
  • Budget shopper+40%
  • First-time buyer+26%
  • Comfort seeker+2%

After fixing the mobile price filter found in run #6.

Killer feature nº2

Proof your fix actually fixed it

Re-run the same personas after every change. mocktomer diffs the runs and tells you, per customer type, what got better and what broke — “budget-shopper completion up 40% since you fixed the price filter.” Ship, verify, repeat.

Find out where your site loses people

Your first 5 AI customers and their full friction report are free — no card, the whole experience. See it on your own site in minutes.